- Open ESET Remote Administrator Web Console (ERA Web Console) in your web browser and log in.
- Click Admin Policies, click Policies and then select New.
Figure 1-1
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- Type a name for your new policy into the Name field (for example, "Policy for ESET Remote Administrator Agent"). Optionally, type a description into the Description field.
Figure 1-2
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- Expand Settings and select ESET Remote Administrator Agent from the drop-down menu.
- Expand Advanced Settings Operating System and enable Report non-ESET-installed applications. When you are finished making any additional policy changes, click Finish.
Figure 1-3
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- Agents running on client computers will receive the new policy the next time they check in (every 20 minutes using default settings). Alternatively, you can send a wakeup call to client computers so that they receive the changes sooner.
- Click Reports , expand Computers, select Installed applications and then click Generate now.
Figure 1-4
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- Verify that the third-party Antivirus program and version you want to remove is listed in the report.
- Click Admin Client tasks, expand Operating System, click Software Uninstall and then click New.
Figure 1-5
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- Type a name for your new task into the Name field, select Operating system from the Task Category drop-down menu and then select Software Uninstall from the Task drop-down menu.
Figure 1-6
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- Expand Target, click Add targets Add targets, select the computers (or groups) from which you want to uninstall third-party software and then click OK.
Figure 1-7
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- Expand Settings, select Third party antivirus software from the drop-down list and then click Finish.
Figure 1-8
Click the image to view larger in new window - To check the results of the uninstallation task, click Reports expand Automation, select Client task executionsand then click Generate now. The message Task finished successfully will be shown next to tasks that have finished running.
Figure 1-9
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