Issue

  • Set up custom client data that is not available by default within the ESET Remote Administrator Web Console (ERA Web Console)

Solution

I. Create a new report

  1. Open ESET Remote Administrator Web Console (ERA Web Console) in your web browser and log in. 
     
  2. Click Reports . 
     
  3. Click Report Templates  New Report Template. 

    Figure 1-1
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  4. Type a name for your report into the Name field (the Description and Category settings are optional).

    Figure 1-2
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  5. Expand Chart and select the check box next to Display Table or Display Chart, depending on your preference and the type of report (in this example, Display Table is selected). 

    Figure 1-3
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  6. Expand Data and click Add Column. 

    Figure 1-4
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  7. To select the information you want included in this report, expand a given category (Logged users, in this example), select an item within that category (Domain, Full name, Time of occurrence, and User name in this example) and then click OK. Repeat steps 6 and 7 for each item you want added to the report. When you are finished adding data to this report, click OK. 

    Figure 1-5

  8. Expand Summary, review the information about this report, and then click Finish to create it. Proceed to part II to add this report to the dashboard in ERA Web Console.

    Figure 1-6
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II. Add the report to your ERA Web Console dashboard 

  1. Click Dashboard  and then the plus icon  to add a report to the dashboard.

    Figure 2-1
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  2. Navigate to the report you created in part I (Custom Client Data, in this example), select it and then click Add. 

    Figure 2-2
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  3. The report will be added to your dashboard. 

    Figure 2-3
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Edit display settings of a given report

To expand or collapse the visible data in a report, click the cog icon  and then use the arrows in the This Cellsection to make changes.

Figure 2-4
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